6 months ago I had them fix my daughter-in-laws ring, and replace the tips on my engagement ring. After a few weeks I noticed one of the tips was catching, and I could get my fingernail under it. I live in CA and only visit every 6 months... so I just went back to have them fix the 'bad' tip. Their solution was to file it down. When picking it up, I tried to get them to see that it was not fixed. No amount of talking worked. A service institution should stand behind their work. They should have replaced the lifted tip - not filed it down. I will have to find somewhere to get it repaired properly. Another thing, I had them fix my bands as well which go on either side of my engagement ring - they had a bit of a pit/flaw which I could feel. they said they could file them down.... stupid me for not getting an exact description of what they meant when they said that - they took off the top, not filing the actual blemish. I am extremely disappointed in this establishment!
Great store good merchandise, don't be fooled by the crybabies giving the bad reviews, butt hurts are everywhere!
I'll relate my experience - we took a watch to have a battery replaced, and when it was handed back the crown was missing. Linda assured us that since the watch was in my wife's purse for 5 days it must have broken there since they couldn't produce the crown. It wasn't in the purse. I suppose it serves us right, since this is the second watch they have returned to us broken after a battery replacement. My advice - be careful, because after 17 years at this location, Linda would rather lose a customer over a $65 watch repair than make things right.
I've been a client of Linda for years, great styles and quality, and she knows just what my wife likes when I'm trying to figure out what to buy her. Best jeweler in Weatherford in my opinion.
I am giving a low rating based on customer service. I went in to get my watch fitted and the lady who helped me was rude. Her attitude was just bad. Honestly people like that leave a bad impression. I'll be seeking another place for my jewelry repair.
Linda S Jewelry is a US Jewelry Store based in Weatherford, Texas. Linda S Jewelry is located at 615 Palo Pinto St # 101, Weatherford, TX 76086, USA.
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